The Art of Introducing People (Basic Rules, Introducing Executives); Addressing Correspondence (Married Couples, Business Letters); The Use of Ms.; The Handshake; Table Manners; Chopsticks; Sushi; Wine; Champagne; The Business Dinner; The Power Lunch; The Theatre; The Opera; The Ballet; Concerts; Movies; Sports & Games; Tennis; Golf; Skiing; Baseball; Jogging; Mountain Biking.

Good manners signal that you have respect for others, and that you will rise to every occasion with grace.

Introduction
The most important executive is always introduced first, regardless of gender. Explain who the people are when introducing them.

The Handshake (audio)

Table Manners
Do not let people see what you have in your mouth and make noises when chewing or with your utensils.

The Power Lunch
Don't choose a table near the door, the kitchen, washroom, in front of a mirror, or in a place where everyone can hear you.

Sushi
Sushi can be a finger food but sashimi is always eaten with chopsticks.

Wine
The adage that white wine goes with fish and red wine with meat is false. The body of the wine, not the colour, is the main factor in matching wines with food.