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Chapters List
Chapter One: Basic manners
Chapter Two: Office politics
Chapter Three: Your Public Image
Chapter Four: Business Travel
Chapter Five: Africa Etiquette
Chapter Six: Asia Etiquette
Chapter Seven: Australia & New Zealand Etiquette
Chapter Eight: Europe Etiquette
Chapter Nine: Middle East & Gulf States Etiquette
Chapter Ten: Israel Etiquette
Chapter Eleven: North America Etiquette
Chapter Twelve: Latin America Etiquette
Chapter Thirteen: Terrorism
Chapter Seven: Australia & New Zealand Etiquette

Australia & New Zealand — Greetings & Forms of Address
At parties, your host will introduce you to the other guests. It is also acceptable to introduce yourself if you wish.

Australia & New Zealand — Appointments & Punctuality
In Australia, use any connections and introductions you have, as there is an old boy network of senior executives and major players.

Australia & New Zealand — Negotiations
Be prepared for different people showing up at the negotiating table. Bargaining is not the norm.

Australia & New Zealand — Corporate Gifts
Australians and New Zealanders do not expect gifts from foreigners doing business with them.

Australia & New Zealand — Table Manners
Australians and New Zealanders eat Continental-style.

Australia & New Zealand — Gestures
British gestures are understood and used.