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Chapters List
Chapter One: Basic manners
Chapter Two: Office politics
Chapter Three: Your Public Image
Chapter Four: Business Travel
Chapter Five: Africa Etiquette
Chapter Six: Asia Etiquette
Chapter Seven: Australia & New Zealand Etiquette
Chapter Eight: Europe Etiquette
Chapter Nine: Middle East & Gulf States Etiquette
Chapter Ten: Israel Etiquette
Chapter Eleven: North America Etiquette
Chapter Twelve: Latin America Etiquette
Chapter Thirteen: Terrorism
Chapter Twelve: Terrorism Etiquette

Be Alert to Terrorism; Terrorism Abroad; If You are a Possible Target; Tips for Safe Business Travel; Terrorism at Home; Company Guidelines After a Crisis; Dealing with Stress in a Crisis; Worldwide Terrorism Groups; Biological and Chemical Warfare; Combating Terrorism.

The very real possibility of a terrorist attack at home or abroad has most of us concerned with safety.

The objective of terrorists is to get money or seek publicity for a cause and create fear.


Be Alert To Terrorism
Get a security briefing of the area you will be working and travelling in.

Questions to ask are:

  • Has there been terrorist activity in the region in the past?
  • Were hostages taken?

Visit the Web site of your country’s Department of Foreign Affairs and International Trade. Find out if the place you are going to is a hot spot for terrorist activity.

Tips For Safe Business Travel

Do:

  • Stay away from demonstrations and other large gatherings.
  • Carry one credit card separately from the rest. That way, if your wallet gets stolen you will still have a source of money.

Don't:

  • Use ATMs that are on low visible streets where criminals can observe your transactions.
  • Take unmarked taxicabs or get into any taxi carrying passengers you don’t know.

Terrorism At Home
Terrorists around the world are working on more sophisticated approaches to mass destruction. To strengthen employee confidence, companies should provide guidelines on how to deal with terrorism. If you are the person who hires, look closely at whom is working for you.

Company Guidelines After A Crisis
After a crisis, hire a counsellor to deal with employees on an individual basis. An employee that is having problems will show signs of depression, a lack of self-worth, anxiety, lethargy, low self-confidence, anger, and/or cannot concentrate. This person will need extra help.