About the book
AllEtiquette.com is a how-to-guide that cultivates individuals on image,
manners, business etiquette and international protocol for all continents.
The book is written from an insider's point of view. It shows as much as it tells, by
keeping the language crisp, direct and plain. Lists of do and don't follow each subject --
from the power lunch to asking for a raise to delivering a speech. Learn to negotiate in
China and what a woman should expect when doing business in the Middle East.
Easy-to-follow charts and step-by-step directions guide the reader through each country's
customs and traditions.
Everyone will benefit from this book as he or she puts the newfound knowledge to work.
This is a timely publication...the perfect handbook for success. 
Table of Contents:
Chapter One: Basic Manners
The Art of Introducing People (Basic Rules, Introducing Executives); Addressing
Correspondence (Married Couples, Business Letters); The Use of Ms.; The Handshake; Table
Manners; Chopsticks; Sushi; Wine; Champagne; The Business Dinner; The Power Lunch; The
Theatre; The Opera; The Ballet; Concerts; Movies; Sports & Games; Tennis; Golf;
Skiing; Baseball; Jogging; Mountain Biking.
Chapter Two: Office Politics
The Résumé (The Cover Letter, The Hardcopy Résumé, The Online Résumé); The Interview
(appearance, personality)Work Test, The HDS Test); The Lunch Interview; Negotiating for
More Money When a Job is Offered; Mail & Letter Etiquette; Business Cards; Facsimiles
(Faxes); Computers; The Internet & E-Mail; How To Fight Spam (Junk E-mails); Net
Acronyms; E-Business; Web Professionals Defined; Telephone Manners; Cellphones; Voice Mail
& Answering Machines; Call Waiting; How Men Should Deal with Women at the Office;
Personal Questions; Romance at the Office; Getting Fired; Dealing with Bullying at the
Office; Building Rapport with your Boss; The Boss’s Spouse; Executive Etiquette;
Asking for a Raise; Name Tags; Making Meetings Work for You; Traditional Power Positioning
in Meetings; Offices of the New Millennium; European Offices; Home Offices; Networking;
Networking Abroad; The Etiquette of Ambition; Winning.
Chapter Three: Your Public Image
Non-Verbal Communication; Face; Hands & Arms; Legs & Feet; Personal Space; The
Rules of Standing in Line; Confrontation; Public Speaking (Preparation & Voice,
Developing Confidence, The Parts of a Speech, Delivering your Speech, Using a Microphone);
Press Releases; Interviews: Radio & Television (Preparation, The Interview); The TV
Camera; What to Wear; Introducing Speakers; Presenting an Award; Accepting an Award;
Company Events & Celebrations; Private Clubs; Working the Cocktail Party; The Art of
Toasting.
Chapter Four: Business Travel
Travelling by Commercial Jet; Travelling by Corporate Jet; Travelling by Helicopter; Air
Travel Vocabulary; Travel Tips; Airline / Airport Tips; Coping with the Effects of Air
Travel; Jet Lag & Melatonin; Health; Inoculations; Immunization Code; Food to Avoid
When Water is Not Potable; Packing Tips; Packing a Wardrobe for Business Travel (Men,
Women); How to Pack a Garment Bag; How to Pack a Suitcase; Travelling With Your Laptop;
Travelling With Your PC-Card Modem; Prepaid Mobile-Phone Kits; Mobile Trip Manager; Car
Rental Tips; Limousine Travel; Hotel Language; How to Get the Best Hotel Rates; Hotel
Tips; Hotel Gratuities; Global Gratuities; Hotel Complaints; Communicating with
Foreigners; Preparing for Your First Meeting; Negotiating Abroad; More Negotiating Tips;
Getting the Money Out.
Chapter Five to Twelve:
Greetings & Forms of Address; Appointments & Punctuality; Business Cards, Meetings
& Presentations; Negotiations; Women; Corporate Gifts; Business Entertaining; Home
Invitations & Gifts; Table Manners; Good Topics of Conversation; Topics to Avoid;
Customs & Traditions; Gestures; Gestures to avoid; Dress Code; Photography.
Chapter Five: Africa — General
Etiquette
Chapter Six: Asia — General Etiquette
Chapter Seven: Australia & New Zealand
— General Etiquette
Chapter Eight: Europe (Eastern &
Western)
Chapter Nine: Middle East & Gulf States
— General Etiquette
Chapter Ten: Israel — General Etiquette
Chapter Eleven: North America (Canada &
United States) — General Etiquette
Chapter Twelve: Latin America (Including
Mexico) — General Etiquette
Chapter Thirteen: Terrorism
Be Alert to Terrorism; Terrorism Abroad; If You are a Possible Target; Tips for Safe
Business Travel; Terrorism at Home; Company Guidelines After a Crisis; Dealing with Stress
in a Crisis; Worldwide Terrorism Groups; Biological and Chemical Warfare; Combating
Terrorism.
BIBLIOGRAPHY
INDEX |
